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General Information

The Brick Store Museum plans to re-open to the public on Wednesday, July 1, 2020. The following guidelines were written based on State of Maine standards and those of the American Alliance of Museums.

Guidelines must be followed in order to keep visitors, staff and volunteers healthy. If you are unable or unwilling to comply with these guidelines, please wait to visit the Museum until the pandemic has passed. We truly appreciate your help.

While we will be open to guests, Museum staff on-site will be limited to control contact, and work schedules will be staggered. Please be aware that email remains the best method of contact, as no in-person meetings are currently allowed.

Planning a trip to Maine from out of state? Here is some safety information from Governor Mills: Protecting Maine People and Tourists Amidst COVID-19.

Open Hours

As we return to “normal operating,” the Museum will be open Tuesday through Friday, 9am through 5pm; and Saturday, 10am through 4pm.

Please note: During the month of July, the Museum will not be open on Sundays as we continue to limit staff exposure and increase scheduled cleaning on site.

Continual Assessment

The Museum staff will regularly review these guidelines as more information is provided by the CDC and our state government. 

Please find more information about specific events on our Calendar.

Kindness Matters

To our wonderful staff, volunteers, vendors and visitors: The Museum appreciates its role as a place of sharing and gathering for our community. Please remain patient as we navigate these plans, which may change as new information is presented.

Our response time may be slower due to limited staffing and increased cleaning requirements to keep everyone safe. If you have concerns or questions, please contact Cynthia Walker, Executive Director, at info@brickstoremuseum.org or (207)985-4802.

A Note on Those Especially at Risk for COVID-19:

Based on currently available information, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.

Higher risk employees, volunteers and visitors include:

  • Individuals over 65
  • People of all ages with underlying health conditions, including:
    • Chronic lung disease or asthma
    • Serious heart conditions
    • Those who are immunocompromised: i.e. cancer treatments, smoking, transplant recipient, immune deficiencies, prolonger use of corticosteroids and other immune-weakening medications (please check!).
    • People with severe obesity (BMI of 40 or higher)
    • People with diabetes, chronic kidney disease/undergoing dialysis, or liver disease
Health and Safety 11 x 17 sign

For Visitors

Plan Your Visit:
  • Answer the three questions on our “Good to Go” checklist before visiting.
  • The Museum To-Go Window (that’s right!) is your first stop. Admission, sales, questions, and more can be completed from our outside window (found to the left of the front entrance).
    • Admission is reduced to $5 for everyone over age 16 (under 16 is free).
    • You can order tickets online, too! Visit the Museum Store.
  • The Museum’s hours are:
    • Tuesday – Friday, 10am – 5pm
    • Saturday, 10am – 4pm
    • Sundays: currently closed, but will return soon
Once You Arrive:
  • Visitors will have access to complimentary hand sanitizer, hand soap, tissues, and paper towels at the Museum.
  • Face masks are required for visitors to visit the Museum (unless you have a medical concern, or are under age 3).
    • Need a mask? Cloth face masks will be offered at the Welcome Desk for a donation.
  • No-Touch Processing: cashless payment is encouraged. The Museum accepts all major credit cards, ApplePay, and website orders (via your smartphone).
Inside the Exhibitions:
  • Keep a six-foot distance from other visitors, unless you visit as a family unit.
  • Galleries will be marked with capacity limits. Visitors will need to wait in the previous gallery until the next one clears.
  • Masks must be worn throughout your visit indoors.
  • Our main exhibition, “Perspectives | 2020,” does not contain any wall-text. Labels and content will be provided in a printed booklet that you can carry with you, and take home as a souvenir.
Limited Admission:
  • TEN (10) visitors will be allowed in the Museum at one time to provide adequate distancing measures.
    • Visitors can purchase tickets upon arrival, or online prior to arrival.
    • The number of visitors inside will be posted at the Museum To-Go Window so that you will have an idea of what to expect, or if there will be a wait for entry. You can also call the Front Desk at (207)985-4802 to check on current attendance numbers.
    • The Museum will provide a “Things to Do” list for downtown attractions for those waiting for entry.
    • If lines develop, the Museum may institute a timed ticket approach for pre-purchase.
  • “Private Hour Reservations” may be offered for additional fee for use by single family units/visitors that prefer not to visit when others are inside ($30 per hour). These will be offered during the first hour (9a to 10a) Tuesday through Friday, and must be reserved in advance by calling (207)985-4802.
Getting Around:
  • Single entrance and exits:
    • Front Door of brick store is ENTRANCE ONLY.
    • Side Door (facing 119 Main Street) will be EXIT ONLY.
    • Signage will direct you to these locations.
  • One-way tour of exhibitions will be strongly encouraged:
    • Start upstairs, come down and visit 1, 2, 3, 4 and exit.
Other Changes:
  • Curbside pickup will be available for web orders and researchers.
  • In-person Archives Research is currently unavailable due to the quarantine requirements for archives. Digital resource access and email is highly encouraged. See our Archives page for contact details.
  • To limit crowding and keep our staff safe, we are not offering guided tours as we re-open. We are working on how to best carry-out these programs safely.

We're Keeping the Museum Safe

  • Staff will be wearing masks at all times.
  • The Museum To-Go Window will be manned by a staff member who can process admissions, sales, questions, and more, all before stepping inside. The To-Go Window can be found to the left of the front entrance.
  • A plexiglass shield is installed at our welcome desk.
  • Both visitors and staff upkeep hand hygiene and physical distancing.
  • Hand sanitizer stations with foot-pedal pumps are located in multiple locations.
  • All interactive touchable elements of exhibitions have been removed for the foreseeable future. This includes toys and activities in our Family Room.
  • The Museum Mercantile (store) has been moved from the front entrance to the Family Room to allow for more space.
  • All interior doors will remain OPEN (where possible). Otherwise, they must be disinfected after each use.

Increased Cleaning Procedures

  • Staff will complete frequent, scheduled cleanings throughout each day that the Museum is open. Our cleaning will be guided by Maine CDC’s “Guidance for Cleaning and Disinfecting Public Spaces” document. The Museum will also have a “deep clean” twice per week.
  • Every morning and night, all surfaces will be cleaned with soap and water.
  • Throughout the day, staff will clean and disinfect frequently-touched surfaces. This includes: tables, doorknobs, light switches, countertops, desks, shared phones, keyboards, printers, toilets, faucets, sinks, handrails, etc.