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General Information

The following guidelines were written based on State of Maine standards and those of the American Alliance of Museums.

Guidelines must be followed in order to keep visitors, staff and volunteers healthy. If you are unable or unwilling to comply with these guidelines, please wait to visit the Museum until the pandemic has passed. We truly appreciate your help.

Museum staff on-site will be limited to control contact, and work schedules will be staggered. Contact via e-mail remains the best method of contact.

Planning a trip to Maine from out of state? Here is some safety information from Governor Mills: Protecting Maine People and Tourists Amidst COVID-19.

Open Hours

We are open for visits by reservation only (reserve tickets here). So that we can control capacity, we are not open to walk-in traffic. 

Questions? Call us at (207)985-4802.

Continual Assessment

The Museum staff will regularly review these guidelines as more information is provided by the CDC and our state government. 

Please find more information about specific events on our Calendar.

Kindness Matters

To our wonderful staff, volunteers, vendors and visitors: The Museum appreciates its role as a place of sharing and gathering for our community. Please remain patient as we navigate these plans, which may change as new information is presented.

Our response time may be slower due to limited staffing to keep everyone safe. If you have concerns or questions, please contact Cynthia Walker, Executive Director, at info@brickstoremuseum.org or (207)985-4802.

A Note on Those Especially at Risk for COVID-19:

Based on currently available information, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.

Higher risk employees, volunteers and visitors include:

  • Individuals over 65
  • People of all ages with underlying health conditions, including:
    • Chronic lung disease or asthma
    • Serious heart conditions
    • Those who are immunocompromised: i.e. cancer treatments, smoking, transplant recipient, immune deficiencies, prolonger use of corticosteroids and other immune-weakening medications (please check!).
    • People with severe obesity (BMI of 40 or higher)
    • People with diabetes, chronic kidney disease/undergoing dialysis, or liver disease
Health and Safety 11 x 17 sign

For Visitors

Plan Your Visit:
  • Answer the three questions on our “Good to Go” checklist before visiting.
  • The Museum’s Advance Registration System is your first stop. Reserve your visit tickets here.
    • NOTE: If you are looking to do research in the Archives, please begin by contacting us at info@brickstormuseum.org.
Once You Arrive:
  • Visitors will have access to complimentary hand sanitizer, hand soap, tissues, and paper towels at the Museum.
  • Face masks are required.
    • Need a mask? Face masks are available at the Welcome Desk for a donation.
  • No-Touch Processing: cashless payment is encouraged. The Museum accepts all major credit cards, ApplePay, and website orders.
Inside the Exhibitions:
  • Keep a six-foot distance from other visitors, unless you visit as a family unit.
  • Galleries will be marked with capacity limits. Visitors will need to wait in the previous gallery until the next one clears.
  • Masks must be worn throughout your visit.
Limited Admission:
  • Eight (8) visitors will be allowed in the Museum at one time to provide adequate distancing measures.
  • If times fill, the Museum may consider extending hours.
Getting Around:
  • Single entrance and exits:
    • Front Door of brick store is ENTRANCE ONLY.
    • Side Door (facing 119 Main Street) will be EXIT ONLY.
    • Signage will direct you to these locations.
  • One-way tour of exhibitions will be strongly encouraged:
    • Start upstairs, come down and visit 1, 2, 3, 4 and exit.
Other Changes:
  • Curbside pickup will be available for web orders and researchers.
  • In-person Archives Research is currently unavailable due to the quarantine requirements for archives. Digital resource access and email is highly encouraged. See our Archives page for contact details.

We're Keeping the Museum Safe

  • Staff will be wearing masks at all times.
  • A plexiglass shield is installed at our welcome desk.
  • Hand sanitizer stations with foot-pedal pumps are located in multiple locations.
  • All interactive touchable elements of exhibitions have been removed for the foreseeable future. This includes toys and activities in our Family Room.
  • The Museum Mercantile (store) has been moved from the front entrance to the Family Room to allow for more space.

Increased Cleaning Procedures

  • Staff will complete frequent, scheduled cleanings throughout each day that the Museum is open. Our cleaning will be guided by Maine CDC’s “Guidance for Cleaning and Disinfecting Public Spaces” document. The Museum will also have a “deep clean” twice per week.
  • Every morning and night, all surfaces will be cleaned with soap and water.
  • Throughout the day, staff will clean and disinfect frequently-touched surfaces. This includes: tables, doorknobs, light switches, countertops, desks, shared phones, keyboards, printers, toilets, faucets, sinks, handrails, etc.